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Policies

Policies are agreed upon at point of purchase.

 

Guest Policy

NO CHILDREN UNDER THE AGE OF 18 ARE ALLOWED IN THE STUDIO AT ANY TIME!  

 

TN STATE LAW prohibits anyone under the age of 18 inside a tattoo establishment.  Guests must make child care arrangements before arriving to appointments.

 

Due to the delicate nature of our services, as well as keeping a disinfected and sterile environment for machines and equipment, GUESTS MUST COME ALONE.

 

The presence of a family member or friend is a distraction to both client and artist, therefore not allowed.  It is advised to reconsider scheduling a service if you are not comfortable coming alone... wait until you are confident with YOUR decision.

If a client arrives with children, friends or family, the client will be asked to leave and reschedule the appointment forfeiting the minimum deposit for the appointment.  This may mean having to wait several weeks before another appointment  is available.

A *non-refundable rescheduling fee will apply.

*non-refundable rescheduling fee: 50% of the service price 

The terms and conditions are agreed upon at point of purchase.

Refund Policy

Every effort is made to satisfy guests by highly trained professionals.  Because of the nature of the services there are no refunds after any service is provided.

 

Please read the Pre Appointment and What to Expect pages to make sure you are a good candidate for cosmetic tattoo services.

The terms and conditions are agreed upon at point of purchase.

Cancellation Policy

A guest who does not arrive for an appointment and has not canceled or rescheduled at least 24 hours prior is considered a no-show and forfeits the minimum deposit. 

A *non-refundable rescheduling fee will apply.

 

The terms and conditions are agreed upon at point of purchase.

Sick Policy

Proper protocol is followed to clean, disinfect and sanitize all equipment between each appointment ensuring a clean and healthy environment for guests.

 

A guest's appointment is rescheduled if a Maven Artist is sick.  

Guests are asked to show the same consideration by rescheduling if sick or recovering from a contagious illness OR have been caring for a sick loved one with a contagious illness.  

Non-refundable rescheduling fees will NOT apply if the appointment is rescheduled that day. 

 

The Artists at Maven Cosmetic Tattoo reserve the right to refuse service to any guest who arrives coughing, sneezing or running fever.  A *non-refundable rescheduling fee will apply.

   

If a guest begins coughing, sneezing, having shortness of breath or running fever during an appointment, the service will be stopped immediately and the guest will be asked to reschedule. 

The terms and conditions are agreed upon at point of purchase.

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